Terms of service policy

These Terms of Service ("Terms") govern your access to and use of the Sway Taxi Limited website (the "Site") and mobile application (the "App") provided by Sway Taxi Limited ("Sway", "Sway Taxi", "we," "us," or "our"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.

Areas covered
Use of services, Bookings and payment, User content, Intellectual property, Privacy, Disclaimers, Limitation of liability, Governing law, Changes to terms

Terms of Service Policy

1) Use of services

  • You must be at least 18 years old and capable of forming a legally binding contract to use our Services. By using our Services, you represent and warrant that you meet these eligibility requirements.

  • To access certain features of our Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update your information promptly if it changes.

  • You agree not to engage in any prohibited activities when using our Services, including but not limited to:

    • Violating any applicable laws or regulations.

    • Interfering with the operation of our Services or the rights of other users.

    • Impersonating any person or entity, or misrepresenting your affiliation with any person or entity.

    • Engaging in any fraudulent, deceptive, or unlawful activities.

    • Circumventing or attempting to circumvent any security or access controls of our Services.

2) Booking and payment

  • You may use our Services to book transportation services from drivers who are independent contractors. By booking a ride through our Services, you agree to abide by the terms and conditions set forth by the driver.

  • You agree to pay all fees and charges associated with your use of our Services, including ride fares, taxes, and any applicable fees. Payment may be processed through our platform or third-party payment processors.

  • You may cancel a ride booking subject to our cancellation policy, which may vary depending on the circumstances. Fees or penalties may apply for cancellations made after a certain time period or for repeated cancellations.

3) User content

  • You retain ownership of any content you submit or upload to our Services, including but not limited to text, photos, and reviews ("User Content").

  • By submitting User Content to our Services, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, reproduce, modify, adapt, distribute, and publicly display your User Content in connection with the operation of our Services.

4) Intellectual property

  • All intellectual property rights in our Services, including but not limited to trademarks, copyrights, and patents, are owned by or licensed to Sway. You may not use our trademarks, logos, or other proprietary materials without our prior written consent.

5) Privacy

  • Our collection, use, and disclosure of your personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the terms of our Privacy Policy.

6) Disclaimers

  • Our Services are provided "as is" and "as available" without any warranties of any kind, whether expressed or implied. We do not warrant that our Services will be uninterrupted, secure, or error-free.

7) Limitation of liability

  • To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our Services.

8) Governing law

  • These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

9) Changes to the terms

  • We reserve the right to modify or update these Terms at any time by posting the revised Terms on our Site or App. Your continued use of our Services after any such changes constitute your acceptance of the revised Terms.